Frequently Asked Questions

 

1. What kind of art prints do you sell?

At animal-art.co.uk, we sell a wide variety of animal art prints ranging from classical to modern styles. Our diverse collection caters to different tastes and budgets.

2. How is the quality of your prints?

Our prints are of the highest quality. We use advanced printing technologies and premium materials, ensuring longevity and vibrant, true-to-life colours.

3. Do the prints come framed?

We offer both framed and unframed options. During checkout, you can choose your preferred framing style from our selection.

4. What kind of giftware do you offer?

Our giftware range is still in development, but later in the year expect to see  ceramics, beautifully illustrated stationery, soft furnishings, and more. All items are animal-themed, making them perfect gifts for animal lovers.

5. How are your products packaged?

All our products are carefully packaged to ensure they arrive at your doorstep in perfect condition. Prints are either rolled in protective tubes or packed flat, depending on their size and framing.

6. What is your return policy?

We offer a 30-day return policy on most items. If you are not satisfied with your purchase, please contact our customer service for a return or exchange.

7. What is the lead time on orders?

All products and art prints are created to order and as such delivery lead times vary.  Delivery lead times are typically displayed on the individual product page.

8. How does animal-art.co.uk support wildlife conservation?

A portion of our proceeds is donated to wildlife conservation initiatives. We believe in not just portraying animals in our art, but also playing a part in their preservation.

9. Do you ship internationally?

Yes, we partner with regional partners to ensure we can ship worldwide! Shipping fees may vary depending on the destination and the size of the order.

10. How can I track my order?

Once your order is shipped, we will send you an email with the tracking information. You can also track your order through your animal-art.co.uk account.

If you have any other questions or need further assistance, please feel free to contact our customer support team at hello@animal-art.co.uk.